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Debit/ATM Card FAQs

What is a CVV Code?

The CVV (Card Validation Value) on your debit card is a 3 digit number on your WCF Financial Bank's MasterCard® branded debit card.

Your CVV number can be located by looking on your debit card as shown below:

CVV

Providing your CVV to an online merchant proves that you actually have the physical debit card – and helps to keep you safe while reducing the likelihood of fraud.
The CVV is NOT your card’s secret PIN (Personal Identification Number).
You should take care to never enter your PIN when asked to provide your CVV (PIN numbers allow you to use your debit card at an ATM or when making an in-person purchase with your debit card.

{If I am traveling, what do I need to do to ensure that my debit card continues to work properly?}

If you are planning a trip, please call us ahead of time to let us know where you plan to be traveling and phone number where you can be reached while you are gone (i.e. cell phone).

{How can I get a replacement debit card?}

If you lose your card or the magnetic strip seems to have stopped working, please contact us here at the bank and we can arrange for a replacement card.  Please note that it may take as long as 2 weeks to receive a replacement card.