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Personal Banking FAQs

How do I place a Stop Payment on an item?

Please contact us at 515-832-3071.  You’ll be asked to provide as much information about the item that you’re able.

How can I find out if a check has cleared?

You can learn if a particular check has cleared by logging onto WCF Online Internet Banking, a free service available to all WCF Financial Bank customers. You can use our free telebanking service 24 x 7 by calling (800) 436-5154.  You may also contact a customer service representative at 515-832-3071 during our regular banking hours.